A customer experience chat agent assists customers with questions and helps resolve problems while upholding the organization’s brand standards for communication and conduct.
As a member of our Customer Experience team, you will directly support users by giving fast, accurate, and personalized replies through email, live chat, and social media.
This is an entry-level live chat job where you will answer customer questions through a business’s website chat account. These positions are hiring right now, and full training is provided.
What you will be doing: In this Live Chat Agent role, you will answer live chat questions on behalf of businesses. You will be trained on how to perform this task and on what the most common customer questions are, including the answers to those questions.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: You need a device that can use social media and website chat features, such as a phone, tablet, or laptop. You should be able to work independently, follow the provided steps and instructions closely, have 20+ hours of availability each week, and keep a reliable internet connection.
Hours per week: 20+ hours a week
Location: Remote work online (United States preferred).
There is currently a very high demand for customer experience chat agents around the world.
If you can begin immediately, please apply today!