This job today involves responding to live chat messages on behalf of businesses, helping their visitors get quick answers and feel supported.
As part of the Live Support team, the Agent is on the front lines, responding to operators via email and chat channels in a wide variety of situations. You will provide guidance and support to website visitors through chat and email, helping each person get the information they need.
You will assist people with any queries they may have. Around 90 percent of queries can be answered by using existing templates, or canned responses, so you will always have helpful replies close at hand. The main requirement is to stay polite and helpful at all times. The customer is always right!
Rate: $35 per hour
Requirements: To get started, you need to have access to a laptop, phone, or tablet and a reliable internet connection. You also need at least basic English writing skills so you can communicate clearly and helpfully with customers.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided. You do not need to have done any paid live chat work before, and you will be supported as you learn.
Location: You can work remotely online from anywhere in the United States.
Conversation specialists are in huge demand worldwide right now. So if you are able to start right away, please apply below.