We are currently hiring a Technical Support Representative to handle customer questions and complaints. In this role, you will also process orders, assist with troubleshooting, and forward complaints through several communication channels when needed. To do well, you should stay calm when customers are frustrated and feel comfortable using social media applications. A patient, helpful attitude and a willingness to follow guidance will help you succeed in this position.
Full training is provided, and we are looking for people who can start work right away. You will be shown exactly what to do, so you can settle into the role with confidence.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: For this position, you will need a device that can access social media and website chat functions (phone, tablet, or laptop). You should be able to work independently and follow provided steps and instructions closely. You will also need at least 5 hours of availability each week, along with a reliable internet connection, so you can handle tasks consistently and stay connected while working. The ability to stay organized and respond politely will also be useful.
Hours per week: 10 – 40 hours a week
Location: Remote work online (United States preferred).
These positions are currently in very high demand.
If you are able to start right away, please apply below.