Are you a Customer Service Representative who wants to make a positive difference for millions of people? The person we choose will join a driven and supportive group of people who help online customers every day. This is a remote, entry-level role with no phone calling involved, and it is a great fit for someone who is ready to learn, communicate clearly in writing, and support people through chat.
What you will be doing: Live chat customer service representatives handle incoming customer support questions through live chat on business websites and social media accounts. Some messages will be support questions from existing customers, while others will be sales questions from potential new customers. You will answer each chat in a clear, friendly, and helpful way while following the steps and instructions you are given.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: You must have a device that can access social media and website chat functions, such as a phone, tablet, or laptop. You should be able to work independently and follow provided steps and instructions closely. You will also need 10+ hours of availability each week and a reliable internet connection so you can stay connected.
Hours per week: 10 + hours a week
Location: Remote work online (United States preferred).
Customer service chat workers are in huge demand worldwide right now, so this is a good moment to step into a chat-based support role.
If you are able to start right away, please apply below.