We are seeking Customer Success Associates who can take care of customer complaints, respond to emails, resolve issues through chat, keep the database up to date, and help customers move smoothly from sales prospects to active users of your products.
This position does not involve face-to-face conversations. Your work happens entirely online through chat tools such as Facebook Messenger. You will support businesses by replying to live chat messages on their websites or social media accounts. These roles are fully remote, so you can complete the work online from any location.
As a live chat assistant, you will be paid to answer live chat messages on a business’s website or social media pages. Your duties include responding to customer questions, sharing sales links, and providing discount offers.
Rate: $35 per hour
Requirements: You must have a laptop, phone, or tablet plus a dependable internet connection. You also need at least basic English writing skills.
Skills/background needed: These are entry-level live chat roles, and full training is included. You do not need any previous paid live chat experience.
Location: You can work remotely online from the United States.
Demand for customer support chat agents is very high around the world right now. If you are able to start immediately, you can apply below.