Working as a customer success representative, you will handle the initial contact for customer inquiries, requests, feedback, complaints, and other needs. Your role involves maintaining strong relationships between clients and the company. We firmly believe in putting users first, and in this customer service role you will help ensure every interaction genuinely reflects that priority.
This position does not involve face-to-face conversations or phone calls. You will communicate only through online chat, using platforms such as Facebook Messenger. You will support businesses by responding to live chat messages on their websites or social media accounts. These are remote roles, so the work can be completed online from anywhere.
As a live chat assistant, you will be paid to answer live chat messages on a business website or social media profile. Your duties include replying to customer questions, sharing sales links, and providing discount offers.
Rate: $35 per hour
Requirements: You will need a laptop, phone, or tablet plus a dependable internet connection. At least basic English writing ability is also required.
Skills/background needed: These are entry-level live chat jobs, and complete training is supplied. You do not need prior paid live chat experience.
Location: Online remote work available worldwide (United States preferred).
Live chat assistants are currently in very high demand around the world. If you are able to get started right away, this could be a good fit.