We’re on the lookout for a friendly, customer-focused Customer Support Associate based in the US. In this role, you’ll help keep our support experience top-notch by answering customer enquiries promptly and clearly through our care channels, including email and live chat.
What you will be doing: As a live chat support associate, you’ll respond to incoming questions that arrive through live chat on company websites and social media pages. Some of these will be help requests from current customers, while others will be sales questions from people who are considering becoming customers.
Contract length: There is no set end date for this role
Rate: $35 per hour
Skills/background needed: You’ll need a device that can access social media and website chat features, such as a phone, tablet, or laptop. You should be comfortable working on your own, able to carefully follow the steps and instructions you’re given, available for at least 10 hours each week, and have a dependable internet connection.
Hours per week: 10 or more hours weekly
Location: Work online from anywhere (US applicants are preferred).
Demand for customer support associates is extremely high around the world at the moment.
If you’re able to get started straight away, please apply below.