We are looking for a Live Chat Agent to join the team. In this role, you will handle a range of customer support tasks for our clients and help visitors on their websites through live chat software. You will interact with customers each day and provide friendly, timely assistance in real time.
You should be comfortable managing several incoming information requests at once. The ideal person can remain composed in busy situations and consistently deliver upbeat, helpful service.
What you will be doing: You will sign in to the business’s Facebook and Instagram accounts and respond to messages from customers. Some inquiries will come from current buyers who need help with a purchase, while others will come from potential customers asking sales questions. You will receive training on how to handle every type of question.
Contract length: There is no fixed term.
Rate: $35 per hour
Skills/background needed: You will need a phone, tablet, or laptop that can access social media and website chat tools. You should be able to work independently, follow detailed steps and instructions closely, have at least 5 hours of availability each week, and maintain a reliable internet connection.
Hours per week: 5 – 40 hours a week
Location: Remote online work, with a preference for candidates in the United States.
There is strong worldwide demand for Live Chat Agents at the moment.
This opportunity is ideal for anyone ready to begin right away.