We are hiring Product Support Specialists to deliver customer and business support. In this position, you will respond to emails and chats about escalated concerns, helping with resolutions, record keeping, and follow-ups.
There is no face-to-face interaction in this job. All communication happens through online chat, using platforms such as Facebook Messenger. You will support companies by responding to live chat messages on their websites or social media pages. These roles are fully remote, so the work can be completed online from any location.
As a live chat assistant, you will be paid to answer live chat messages on a company’s website or social media accounts. Your duties will include replying to customer questions, sharing sales links, and providing discount offers.
Rate: $35 per hour
Requirements: You will need a laptop, phone, or tablet, along with a dependable internet connection. At least basic English writing ability is also required.
Skills/background needed: This is an entry-level live chat role, so complete training is supplied. You do not need previous paid experience in live chat work.
Location: This is a remote online role available to people in the United States.
Live chat specialists are currently in very high demand around the world. If you are able to begin immediately, you are welcome to get started.