We are looking for friendly Customer Chat Specialists to answer customer questions, recommend helpful solutions, and guide product users through important features and functions. To do well in this position, you should communicate clearly, listen carefully, and build trust with clients through supportive and patient service. You should also be comfortable learning new tools and explaining information in a simple, easy-to-understand way. This is an entry-level opportunity for someone who enjoys helping people online, works well with guidance, and is ready to start learning quickly.
Contract length: There is no fixed term for this role, so the length of the contract is open.
Rate: The pay for this position is $35 per hour.
Skills/background needed: You will need a phone, tablet, or laptop that can access social media and website chat functions. You should be able to work independently, follow the steps and instructions provided closely, and stay organized while handling conversations. At least 10+ hours of availability each week is required, along with a reliable internet connection. A helpful attitude and a willingness to learn are also important.
Hours per week: At least 10 + hours a week are required for this role.
Location: This position is remote work that can be done online from anywhere worldwide, and applicants in the United States are preferred.
Many partners are currently seeking Chat Assistants. People who can begin right away are especially welcome, and immediate availability is appreciated by the teams looking for support.