This is an entry-level role in a contact center environment. The work involves receiving and answering customer live chat and e-mail inquiries and complaints that relate to a variety of customer service topics.
What you will be doing: In this role, live chat support agents handle customer questions that come in through live chat on business websites and social media accounts. These messages may be help requests from existing customers or sales-related questions from people who are considering becoming new customers.
Contract length: There is no set end date.
Rate: The pay is $35 an hour.
Skills/background needed: You will need a phone, tablet, or laptop that can access social media and website chat functions. You should be able to work independently, and you must be able to follow the provided steps and instructions closely. You also need at least 10 hours of availability each week and a dependable internet connection.
Hours per week: 10 or more hours each week.
Location: Remote work online, with applicants based in the United States preferred.
Customer support chat workers are currently in very high demand all over the world.
If you are able to start right away, please apply below.