Virtual Chat Support Representative – Entry Level (Remote)

Become part of our growing team as a Virtual Chat Support Representative and get started in the fast-paced field of online customer communication. As live chat continues to become a more popular way for customers to get help, we have opportunities for people who are ready to grow in this constantly changing area. Whether you are replying to questions on websites or helping users on social media platforms, your contribution matters in providing quick and helpful support.

What you will be doing: Your main responsibility will be helping customers via live chat, responding to their questions, supporting them as they move through buying steps, and improving how they experience the brand overall.

Contract length: Open

Rate: $35 per hour

Skills/background needed:

  • A dependable device (phone, tablet, or laptop) with internet access for using social media and website chat platforms.
  • Ability to work independently with careful attention to detail and follow instructions correctly.
  • Willingness to be available for no less than 10 hours each week.
  • A steady internet connection is required so work can continue without interruption.

Hours per week: Flexible; begins at 10 hours weekly and may grow over time.

Location: Online remote work (United States preferred).

The need for capable Live Chat Support Agents keeps increasing around the world. If you are excited to step into a role where your communication skills can stand out and you are ready to start soon, this could be a good match for our team as a Virtual Chat Support Representative.