If you enjoy chatting with people online, this could be a great fit. We are looking for new live chat assistants right away. The role is remote and online, and you will message customers through a company website or social media apps. There is no phone calling involved at all.
As part of the customer services team, you will help support customers, make their experience better, record and monitor issues users report, and help improve the overall user experience. You will work alongside customer service coworkers, team managers, and clients to deliver a high standard of service.
What you will be doing: In this live chat assistant role, you will be paid to respond to live chat messages on a business website or social media accounts. That includes answering customer questions, sharing sales links, and offering discounts.
We are looking for people who show initiative, commitment, and a willingness to listen to advice and follow direction. You should also be able to communicate well with both internal teams and external customers.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: You need a device that can access social media and website chat functions (phone, tablet, or laptop). You should be able to work independently, follow provided steps and instructions closely, have at least 5 hours of availability each week, and have a reliable internet connection.
Hours per week: 5 – 40 hours a week
Location: Remote work online worldwide (United States preferred).
Live chat assistants are currently in very high demand around the world.
If you are able to start immediately, please apply below.