Customer Care Reps act as the first point of contact, providing clear and complete information to current and prospective members, providers, and internal customers. You will have the opportunity to make a meaningful difference for others every single day!
A role on our Customer Care team has also proven to be an excellent starting point for longer-term growth and advancement within our company, especially for people who demonstrate strong skills and consistent performance.
What you will be doing: Live chat customer support agents handle incoming customer support questions through live chat on businesses’ websites and social media accounts. These questions may come from existing customers seeking support or from potential new customers asking about sales.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: You must have a device that can access social media and website chat functions (phone, tablet, or laptop). You need to be able to work independently. You should be able to follow the steps and instructions provided closely. You must have 10+ hours of availability each week. A reliable internet connection is required.
Hours per week: 10 or more hours weekly
Location: Remote work online (United States preferred).
Customer care chat workers are in very high demand all over the world right now.
If you can begin right away, please apply below.