The Customer Care Representative position provides high-quality customer support by acting as the main point of contact for all customer questions regarding the products and services offered through the website.
In this role, there is no need for face-to-face conversation. All communication takes place through online chat, using tools such as Facebook Messenger. You will support businesses by answering live chat messages on their websites or social media profiles. These are remote positions, which means the work can be done online from any location.
As a live chat assistant, you will be paid to respond to live chat messages on a business’s website or social media accounts. This includes answering customer questions, sharing sales links, and offering discounts to customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You will need a laptop, phone, or tablet plus a dependable internet connection. At least basic English writing ability is also required.
Skills/background needed: These live chat roles are designed for beginners, so complete training is supplied, and no previous paid live chat experience is necessary.
Location: Online remote work (United States is preferred).
Customer Care Representatives are currently in very high demand around the world, so people who are able to begin straight away are especially well suited to this opportunity.