We are on the lookout for a cheerful, high-energy Customer Support Associate to come on board with us. You will pick up plenty along the way — every single day. You will be joining a global team that focuses on helping customers get more out of the product. Your main job will be answering customer questions through in-app chat and email.
What you will be doing: As a live chat customer support associate, you get paid to respond to live chat messages on a company website or social media pages. This is mostly customer support live chat work, so most of your time will go to answering questions from existing customers about things such as returns and placing repeat orders. Complete training is supplied, and no experience is required.
Contract length: There is no fixed term
Rate: $35 an hour
Skills/background needed: You will need a device that can access social media and website chat features (phone, tablet or laptop). You should be comfortable working on your own. You must be able to follow the steps and instructions you are given closely. You will need at least 5 hours of availability each week. A dependable internet connection is required.
Hours per week: 5 – 40 hours weekly
Location: Online remote work, worldwide (United States preferred).
Live chat customer support assistants are in massive demand across the world right now. If you are able to start immediately, go ahead and apply today!